DME/HME Software

Patient Intake

Bonafide delivers the ultimate patient intake workflow. It includes intake by real-time eligibility checking so that providers can get patient benefits on-demand and ensure that patient profiles and orders are set up correctly the first time. The intake workflow leads you and your CSRs through the essential steps needed to manage your document routing processes along with the eligibility responses and payer authorizations. Managing incoming patient intakes with a streamlined worklist system empowers you to make informed decisions on how to proceed with each patient.

Bonafide allows facility users to place their orders via a self-service ordering portal, bypassing your CSR. Features such as the approval process and clinical algorithm help facility users to place orders correctly. Fully integrated outbound faxing makes it a breeze to process orders. The included document management with OCR technology makes sure you can always find what you need.

We have a variety of ways to help you enforce your processes to make sure all requirements are met before you commit your resources to order. Great reporting and working screens allow you to keep up with all of your orders, deliveries, drop shipments and phone calls. Our incredible patient-centric dashboard gives your team immediate access to everything related to each patient at their fingertips. Orders, status, payments, notes, documents, prescriptions, expirations and more are accessible with one click.

Revenue Cycle Management

Bonafide tracks all claim touchpoints with built-in reporting tools and the KPI metrics you need to make smart business decisions to improve your DSO and increase employee productivity.

Bonafide’s robust RCM functions provide value-added and unique services. Key capabilities include:

• Streamline claims processing/submission
• Tightly coupled and fully integrated with a clearinghouse (Change Healthcare, Waystar)
• Operate from a single platform to manage all your claims inventory (Incomplete, Rejected, Denial) with complete visibility and ease of claim rework
• Automate electronic remittance posting
• Alert notifications on underpayment from the payor

Supply Chain Management

Managing your supply chain is a delicate process and Bonafide uses advanced inventory management and on-demand planning techniques to help you make the right decisions. Each location where you store inventory can be set up with unique replenishment parameters to deliver unprecedented control over your warehouse.

Bonafide gives you the ability to see projected inventory along with any demand or supply in a way that makes it easy to identify potential issues. Key capabilities include:

• Actively monitor your inventory, demand, and supply levels
• Purchase Order Management with EDI integration and approval workflows
• Inter-store transfer management
• Lot # and Serial # traceability
• Live Asset tracking of high-valued inventory using IoT technology

Delivery & Live Asset Tracking

Our delivery software is user-friendly and smartphone-enabled, so there are no additional devices to buy your delivery staff. Your delivery staff can use Bonafide to collect a digital time-stamped signature upon delivery. There is no waiting for 1-3 days for the paperwork to be processed, no time wasted adjusting inventory item counts, and no double data entry.

Your drivers use our system to automatically track the inventory in their trucks, and your billing team can access delivery data in real-time and begin the billing process immediately upon delivery. All functions of the delivery process are automated and fully integrated in real-time with Bonafide core platform. Additional capabilities such as optimized delivery routing, all electronic compliance documents needed, signature capture of delivery and accepts mobile credit card payments are included.

Hospice Workflow & Management

Bonafide is unquestionably the leader in managing facility customers like hospice and nursing homes. We provide a comprehensive offering that allows you to partner with your customers like never before. Bonafide’s customer-facing facility portal allows them to manage orders, track order progress, and request service and pickups, all while keeping their management informed automatically.

Our system works as if you had designed it yourself. Hospice workflow and management are integrated with the rest of our software and allow you to easily maintain different pricing for your facility customers without having to create multiple inventory items that destroy the integrity of your system.

We allow a single signature to confirm multiple orders being delivered to the same location, provide email notification to the appropriate parties automatically, post the delivery ticket to the facility portal for their records, and much more.

Point of Sale

Bonafide offers a true point of sale system that is easy to use. It allows both patient-centric transactions as well as anonymous purchases. Patient transactions are stored as a part of the patient’s record so they can be viewed for returns or questions.

The system works with off-the-shelf bar code scanners and receipt printers to make sure you can operate as you choose. We manage multiple registers, and multiple cash drawers, and have thorough reporting to support all of the activity.